Poly+ Support with your supportExpand your support portfolio with Partner Branded Poly+ and - based on your specific business model - offer your customers first-class support under your own brand. As a Poly Services Certified Partner, you also receive all the benefits of Poly+.Help around the clock, wherever you arePoly solutions are rock solid, but should an incident occur, we're here for you anytime, day or night. To receive support for your customers' solutions, Poly Certified Service Partners can contact Poly around the clock.Your customers will be up and running again in no timePoly offers advance hardware replacement for defective hardware components. If a replacement part is needed to fix a problem, it will be shipped at Poly's expense the next business day before you return the defective part.