You can count on Poly to have your back – day and night. Get advance hardware replacement wherever you need it, with prepaid next-day shipping for minimal downtime. And with increased access to premium software, optimizing your collaboration is easy. Unlock your full potential. You can count on Poly to have your back – day and night.Get advance hardware replacement[1] wherever you need it, with prepaid next-day shipping for minimal downtime. And with increased access to premium software, optimizing your collaboration is easy. Unlock your full potential. Key Selling Points 1WorldSync 400 characters Poly solutions are rock solid, but should an incident occur, we are there for you at all times, day or night. Poly offers advance hardware service in the event of hardware component failure.If a replacement part is required to correct a problem, it will be dispatched at Poly's expense the next working day before you return the defective part.