You can always rely on this headset. The Engage 50 II makes conversations more precise and offers customers a better overall experience thanks to the innovative Engage+ software. Make your interactions more meaningful and efficient with real-time call analytics. This headset was specifically designed for your needs. It's lightweight yet robust. Comfortable yet compact. You can wear the headset all day and you'll hardly notice it. The intelligent microphone system makes the sound quality more precise than ever. There's no better headset to help you make every customer your happiest.